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FAQs

Practical answers for the people collecting cargo.

Document checklists, cut-off times and gate pass rules — the things worth confirming before you send a truck.

Before you set off

Confirmed timings. Everything else on this page follows from these two.

Two numbers worth knowing.

17:00

Charges payment cut-off

Payments made after the cut-off are processed the following working day.
24 hrs

Gate pass validity

Valid from the time it is issued. Collection must be completed within that window.

Charges & Payment

2 answers

What is the cut-off time for paying charges?

Charges must be paid by 17:00. Payments made after the cut-off are processed the following working day.

What documents do I need in order to take charges?

Bring the following three documents:

What to bring

  • Delivery Order
  • Customs Entry
  • Duty Receipt

Gate & Documentation

3 answers

How long is my gate pass valid for?

A gate pass is valid for 24 hours from the time it is issued. Collection must be completed within that window.

What documents do I need for a gate pass?

The following documents are required, together with an email from your company domain giving the truck details, the driver's name and the driver's ID number:

What to bring

  • Delivery Order
  • Customs Entry
  • Duty Receipt
  • MPRO (pink copy)
  • Verification Memo
  • Port Pass copy
  • Original Port Pass

What happens if my Delivery Order expires before I process my gate pass?

Collect the CFS copy of the Delivery Order from the administration block. You will need to identify yourself with a Port Pass bearing your company name.

Trucks & Access

1 answer

What documents do I need to register a truck?

Truck registration requires the following documents from the transport company:

What to bring

  • Letter on official company letterhead
  • Certificate of Incorporation
  • PIN number
  • Copy of the logbook
  • Registration Certificate

Working with Focus

3 answers

Why should I nominate my cargo to Focus CFS?

Focus CFS offers additional free days beyond the standard KPA allowance, counted from the arrival of the container, and provides regular updates on your shipment while it is in our care. The Kenya Revenue Authority, Kenya Bureau of Standards and Kenya Police are located within the facility, so verification and clearance take place on site rather than requiring a separate movement.

What types of cargo can Focus CFS handle?

Focus CFS handles full container loads, transit containers, consolidated cargo for deconsolidation into LCL, refrigerated containers, motor vehicles, export cargo, and project and out-of-gauge consignments. Hazardous cargo is accepted and stored separately in accordance with HAZMAT compatibility requirements.

Where is Focus CFS located?

Focus CFS is on Pipeline Road, Kipevu, Changamwe, Mombasa — within the port's immediate hinterland and on the road corridor cargo already takes inland.

Still need an answer?

Our documentation team can confirm requirements for your specific consignment before you send a truck — which is cheaper than a wasted trip to Kipevu.

Cut-off time for payment of charges is 17:00. Gate passes are valid for 24 hours from issue. Gate hours are being confirmed and are not published here until they are.

Get started

Let's move your cargo forward.

Talk to the Focus CFS team about your cargo handling, storage or logistics requirements.

Speak to someone directly

+254 020 217 1576
info@focus.co.ke

Pipeline Road, Kipevu, Changamwe, Mombasa, Kenya